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TWinAPI

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  1. TWinAPI

    Deleting RAD Studio Licences

    Thanks for the reply. Basically, bad news for me, then. Well, as I said, my request was declined because I don't have an active support and maintenance agreement in place. When I bought the product in June 2021, I did so online and dealt directly with cleverbridge AG (in Köln, Germany), and me being located in South Africa, I don't have any local Embarcadero sales representative. ☹️ Cheers!
  2. TWinAPI

    Deleting RAD Studio Licences

    Good day All, First post on this forum, so please forgive me if this isn't the right place for it. The problem I have is with Embarcadero's product licensing, which seems to allow up to three installation instances. On one PC (my main work machine) I have two installations, namely Delphi 10.4.2 and 11.0. The third installation (Delphi 11.0) is on a separate laptop that is mostly being used by a colleague who wants to learn Delphi. These three installations seems to have filled the licensing quota of three, since I tried to install Delphi 11 on a new PC but the serial number was rejected. The new PC will replace my old one (which is over six years old at this stage). I approached Embarcadero technical support with a request for an additional registration slot for the serial number I have, explaining that it's for a previous version of Delphi (i.e., not the latest one, 12.3) to run on a new PC where the old machine would be repurposed after its SSD had been wiped. My request was rejected because I don't have an active support and maintenance agreement in place. I'm not sure the tech support dude understood that I was happy to lose the use of Delphi on the old PC. I fired up the Embarcadero License Manager app (see attached screenshot) in the hope that there was a way to transfer or deactivate the registration on the old PC so that I would be able to use the same serial number again for a fresh Delphi 11.0 installation on the new PC, but the closest thing I found is "Delete...", which doesn't seem to be correct. So, my main question is simply this: If I delete the existing licence from my old PC, will this free up the serial number so that I can use it on the new PC? Or will it remain unusable? Any help or suggestions would be highly appreciated. Cheers!
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