Cannot Run IDE (Emarcadero Delphi 10.3)

[Carissa 0]

Hi,

 

I am a newbie and have just installed Embarcadero Delphi 10.3. I was sent an email with a Serial Number.

Whenever I key in the exact Serial Number sent to me after downloading it returns this message - "No valid license information found for Embarcadero Delphi 10.3.

 

Thanks for any help.

Carissa

[Lars Fosdal 1792]

Please use Embarcadero's online support for registration and installation issues.
https://www.embarcadero.com/support

[Carissa 0]

9 minutes ago, Lars Fosdal said:

Please use Embarcadero's online support for registration and installation issues.
https://www.embarcadero.com/support

Is that so I can get this response?

 

Dennis kuria <embt.support@embarcadero.com>	Tue, Feb 16, 5:05 PM (2 days ago)

 

Hello carissa,

The Delphi Community Edition product is supported differently from the other Embarcadero products. Since these products are not eligible for update subscription the Support for these products is only available in the Community Forums,  Embarcadero online documentation and the product Frequently Asked Questions (FAQ).

Here are links to the Community Forums and online resources for the Community Edition products

[Lars Fosdal 1792]

@Marco Cantu - See the above comment.
Surely we can't solve CE license issues at Delphi-Praxis?

[Marco Cantu 78]

That's a hard question to solve without extra information, please feel free to reach me over email... 

[Carissa 0]

On 2/24/2021 at 7:30 PM, Marco Cantu said:

That's a hard question to solve without extra information, please feel free to reach me over email... 

thank you have emailed what happens