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Cannot install Delphi 11

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I have an active subscription but I am not able to install the new version.


During installation I get a message about my license is not valid for Delphi 11.



Here is a screen shot from the Customer Portal and my account.


I understand there is a "hickup" in the license manager? The instructions by Marco Cantu to fix this does not work for me.


Can you please fix this as soon as possible or at least give some information about the issue.







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We have no good news. The problem is that the Cant activation activation update does not work for many.
See topic RAD Studio 11 Alexandria is now available

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