Registration Renewal Failed

[Gary 18]

Hello all,

 

Anyone else have this problem? I get a quote from Embarcadero for my renewal with a link. Go to link fill in all information and press submit or whatever. I get a failed message, and the link no longer works because it actually went through, at least the charge did. Embarcadero has no record of payment but My card company cleared the transaction March 1st 7 days ago. I had the same problem last year and complained to Embarcadero. Just wondering if it's just my issue or has anyone else had issues with online subscription renewal?

[Matthias 7]

I had the same last year and a strange discussion with Embarcadero… My card company found out that they have to extend their  secure payment process. 

[Lars Fosdal 1866]

Such issues needs to be raised directly with EMBT. Noone here can assist in resolving them.