Chris Pim
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Everything posted by Chris Pim
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We've had a few of our users on Samsung devices report that when typing into a TMemo control in our FMX app, after a random number of characters, the keyboard switches caps lock on and it can't be turned off again. The app is using Delphi 12.1 (latest patch) and Skia. We can't reproduce this issue on any of our test Samsung devices but seems to be happening on a range of Android versions and Samsung devices from A12, 13 and 14. There's nothing logged in the Logcat on those devices nor errors raised within the app. Has anyone else seen this behaviour? I'm trying to put a case together to report it to EMB but need something they can work from. Thanks in advance
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Looks very serious. Can you please log it with Embarcadero in their quality portal so they can start investigating? We might get a quick patch from them with any luck. https://embt.atlassian.net/servicedesk/customer/portals
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Hi everyone, We've started to receive bug reports from our users that the app crashes on start under iOS 17 beta 1. I've tried a new, empty Firemonkey app and it crashes too. I've reported it to Embarcadero to look into - so far no response. In the past, their response has always been that they don't support beta OS updates so won't provide fixes, but that means we don't get a fix under after September and even then, it's unlikely to be a patch for Delphi 11.3. I've tried to find the cause in the Delphi sources in a failed attempt to patch it up myself. If anyone has any suggestions, I would really appreciate it. I'm expecting a flood of critical bug reports once iOS 17 Public Beta is released in the next few weeks so really want to find a solution ASAP as it's a show-stopper and will badly impact us if left unfixed for too long. https://quality.embarcadero.com/browse/RSP-41853
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I've been using Markdown in my other non-Delphi projects as a way to provide formatted docs in my apps. E.g. T&C documents, in-line help content etc. Seems like this is pretty standard in other platforms (Flutter, Swift, C# etc) I've tried a few alternative approaches such as using the web browser (too heavy-weight for in-line content), TDzHTMLLabel (excellent but HTML based an doesn't handle images well. Also not great for longer content as it's just a formatted label control). I found the HTML Component Library but it's very expensive for the small part of it that I need. I found an open source project to convert markdown to HTML which is an option I'm looking into but still falls back onto another component to actually display the content. Embarcadero referred to Markdown support in Delphi 12 but from what I can see it's only for use in the IDE itself, not in your own apps. It just feels like I'm missing something here. Does anyone know of a good solution I haven't found? Maybe it's just a great opportunity for someone to create one!
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Thanks Kryvich, very helpful. I'll take a look through those.
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We've almost completed our app transition from 11.2 to 11.3 but have one remaining strange issue. We include a Today Extension widget with our iOS app, which works perfectly with Delphi 11.2. When I take the exact same code (fresh clone from Github) and run it from Delphi 11.3, the extension no longer works (I explain what this means below). I created a simple test app to reproduce the issue, which is what this post refers to but it's the same for our main app on the App Store too. I run 11.2 and 11.3 in separate VMs but both are running the same versions of Windows 11, same component versions etc. The test app doesn't use any third party components. All latest patches for 11.2 and 11.3 applied to the IDEs. All generated files (e.g. generated entitlements file) identical on both 11.2 and 11.3 Provisioning profile used to build the app is identical across 11.2 and 11.3. SDK Manager in the IDE imports iPhoneOS 16.4 on both. I created a new test app to produce a simplified version of the setup and reproduce the problem. The app is an FMX Delphi app.It pushes an integer via NSUserDefaults to the widget. The widget reads the same value (using app groups) and displays that number. The Delphi app also reads back the same key on load to display the last value to test the app is reading to the correct key (which it is). On the 11.2 build it works correctly as shown below. On 11.3, the Delphi app is writing to the NSUserDefault key correctly but the widget always shows 0. From debugging the widget, I've seen that it can access the NSUserDefault key no problem but it's always reading 0 when deployed with 11.3 - as though the app didn't write any values (which I've proven it has). My thoughts are that this is an issue with how Delphi is building the app differently in 11.3. I wonder if it's injecting something into the entitlements or changing a permission somehow between generating the files in the Debug folder and deploying to the bundle to the phone. Or maybe I'm missing something obvious. For those who are interested, the Today Extension was created with Xcode natively in Objective-C. The built files are then copied into the Delphi project and set to deploy into the ./PlugIns/<extension name> folder in the bundle. Both the extension and the app bundle ID need to have the same App Group associated with them in the Apple Developer portal, so they can both share data through NSUserDefaults, which is how the widget is passed data. Our app has included this for years and worked perfectly until Delphi 11.3 which is why I doubt it's anything we're doing at code level (or in the widget) that's caused this. We've run out of things to try, so wonder if anyone has any suggestions? I'm going to log this with Embarcadero as a bug, but suspect they have bigger things to look into than something this specific outside their normal use-cases. This is why I'm reaching out to the community for ideas đ . Thank you!
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Google rejects Production Release after upgrading to Rad Studio 12
Chris Pim replied to Stanislav Yotov's topic in FMX
Hi Stanislav Did you find out what was causing this issue? We had the same problem recently after upgrading our project to Delphi 12. When running on devices (particularly older than Android 14) it crashed with the same Resource not found for drawable/splash_image_def. In our case, the problem was the colors.xml file not containing an entry for: <color name="splash_background">#FFFFFF</color> We replace the standard colors.xml file in our project deployment with a custom one to support a custom Android widget library. Our xml file was from D11.3, but from D12 it now needs to include the extra color entry for splash_background. I hope this helps if you're still having problems. Chris -
Delphi 11.3 issue with iOS Today Extension widgets
Chris Pim replied to Chris Pim's topic in Cross-platform
The only solution we came up with for this was: 1. Copy the fully signed extension from XCode into the Delphi project (in our case deployed to the PlugIns folder). 2. Do a full build and deploy with Delphi (which damages the appex by re-signing with the wrong entitlements file) 3. Manually run a script which copies the original binary of the appex over the top of the one Delphi re-signs in the .app generated in the scratch-dir so itâs correct again. 4. The script then also has to re-run the iosinstall command to deploy the fixed app to the device. To help with step 3, I have the original binary from inside the .appex included in the deployment twice. Once into the PlugIns folder as expected and a second to ../ which puts a copy into the scratch-dir folder. By doing this, my script for stage 3 knows where to get the original file from and itâs always the pre-broken version. This works fine but has the manual step at the end which is a pain. Delphi doesnât have a post-deploy stage in the project build options (like it does for post-build) which is a shame as the âcopy-backâ step could just be included there if it did. With any luck, EMB will undo the âfixâ that broke this in 11.3 so it isnât needed anymore. Maybe we should all vote for the issue to push it up their priority list. -
I've tested this fix on a more complex app too and it also stops the crashing issue on iOS 17, so thank you as always Dave!
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Delphi 11.x doesn't support building to an iOS 17 device from the IDE but apps built against iOS 17, which are deployed to the device via TestFlight seem to run ok from my testing. iOS 17 development is problematic with Delphi 11.x (full or CE) so you may need to wait for the next version to get full support, but your users shouldn't be having problems from what I've seen so far if you build against iOS 16.4 SDK and run on iOS 17 UPDATE: Scratch this - TestFlight builds also crash when built with iOS 17. I'm not sure why it appeared to work but I may have been testing an iOS 16 SDK build accidentally. You need Dave Nottage's fix regardless, but I'm doing a lot more thorough testing to make sure it doesn't have unexpected consequences!
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They appear to be auto released which his why releasing again manually causes the crash.
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Seeing External exception 0 error using TRESTRequest on some Samsung phones
Chris Pim posted a topic in Cross-platform
We've been having a strange issue using the TRESTRequest component with some of our users. When we call the request.execute on those devices, it always raises an exception with the message of "External Exception 0". Weirdly it only seems to happen on Samsung devices, particularly newer models such as the S22 Ultra (but not exclusively that device). It happens for every API call we make, but only affects our app. The user reports that all their other apps can talk to the internet fine, so not sure what this could be. We have a number of newer Samsung test devices but can't reproduce this issue. The error seems to be coming from the OS rather than Delphi, but I can't see any reason for it. We've been exploring device config-specific factors such as firewall apps, disabling data access to the app etc but there doesn't seem to be anything special. Most affected users keep their devices as factory default for these settings. I've extract a logcat from those devices (I don't have physical access to the device though), and it doesn't show any errors, warnings or messages related to network access, security or things I would expect if the OS was the cause. We're running out of ideas, and the users are becoming frustrated as they can't use the cloud features of our app. I'd really appreciate any thoughts, suggestions or even just troubleshooting theories that could help to figure this out. Thanks! -
Seeing External exception 0 error using TRESTRequest on some Samsung phones
Chris Pim replied to Chris Pim's topic in Cross-platform
The app isn't a monolithic app (it's a large app but written to be modular) so that's not a problem we face. We always write apps properly - glad to head you do too Rollo đ It's just the sporadic nature of the exceptions on specific devices we can't figure out. We've had to order a few more Samsung test devices to see if we can reproduce it, as the users are in a different country so no way we could get access to their devices. They respond for a while to help but don't tend to like us sending test apps and debug versions, as we're a relative unknown to them so don't fully trust we won't steal their data or hack their devices I suspect. We'll figure this out I'm sure, but appreciate everyone's help and suggestions. I'll report back once we had a solution just in case anyone else has something similar in future. -
Seeing External exception 0 error using TRESTRequest on some Samsung phones
Chris Pim replied to Chris Pim's topic in Cross-platform
Thanks Martifan, those are very helpful. Iâm in the middle of working through these so I hope to figure it out soon. -
A huge thanks to David Nottage! A fix has been found and I've included below for those that need it. The changes need to be made in FMX.inAppPurchase.iOS.pas (copied into your own project first as usual). I've confirmed that this fixes the crash in iOS 17 and also still works in iOS 16. Not sure why we didn't see the crashes in iOS 16 but may be random luck given the nature of bugs like this. The same fix has been sent to EMB in the Quality Portal to hopefully include in the next update. procedure TiOSInAppPurchaseService.QueryProducts(const ProductIDs: TStrings); var ProductIDsArray: NSMutableArray; ProductIDsSet: NSSet; ProductID: string; begin //Check FProductsRequest isn't already in use if FProductsRequest <> nil then raise EIAPException.Create(SProductsRequestInProgress); ProductIDsArray := TNSMutableArray.Create; for ProductID in ProductIDs do ProductIDsArray.addObject(StringToID(ProductID)); // changed from the very poorly named PStrToNSStr to StringToID ProductIDsSet := TNSSet.Wrap(TNSSet.OCClass.setWithArray(ProductIDsArray)); FProductsRequest := TSKProductsRequest.Wrap(TSKProductsRequest.Alloc.initWithProductIdentifiers(ProductIDsSet)); // ProductIDsArray.release; -- comment these out to fix the issue // ProductIDsSet.release; -- comment these out to fix the issue FProductsRequest.setDelegate(FProductsRequestDelegate.GetObjectID); // calling GetObjectID without the redundant cast //Set off network activity indicator SetNetTrafficIndicator(True); //Now initiate the products request FProductsRequest.start; end;
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After more investigation, it looks like it's related to InAppPurchase (StoreKit specifically). Simple apps were crashing under iOS 17 beta 1 but seems to be ok now in beta 2 unless you have TInAppPurchase in your app. This is an improvement but still the same headache for my users unfortunately. I've raised a new QP issue with Embarcadero with all the crash details, logs etc as it feels like a separate issue to the original QP entry. https://quality.embarcadero.com/browse/RSP-41948 Hopefully Apple will fix the underlying issue in a future beta but it's logged just in case it's an Embarcadero issue.
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Thanks for the suggestion, it's the first thing I tried. Their docs don't contain much of use but looking into the crash logs it looks like it may be related to StoreKit but not sure why that would be an issue for a new Firemonkey app. The challenge is that Apple haven't released the DeviceSupport binaries for iOS 17 which Delphi requires to run on the device, so the only way to reproduce the crashes is to build as release, deploy to TestFlight and use the crash logging in Xcode and TF to guess. Quite painful and slow.
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It's never rejected unless they can't reproduce. My post was that they won't reject but also won't provide a fix until September which is too late for my users. It may be all well and good to stick to the hard line of "well, you shouldn't be using pre-release iOS versions" with my users, but it's VERY bad practice if I want to keep them as users and very bad customer service. At the moment, they're ok about it as they understand the iOS beta is very early, so we can blame it on an Apple bug, but once it becomes a public beta, more users will pick it up and it will be a customer service headache for us. This is why I'd like to try and find a fix asap - or at least a workaround.
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Hello all, We've just deployed an update to our FMX app on the Play Store, but we're seeing a worrying number of ANRs reported in the Play Store vitals area. We've changed a lot in this latest update including much heavier use of styles from style books. We also can't reproduce the ANRs on any of our 10 Android test devices as it's only impacting < 1% of our user case (around 600 instances from 200,000 installs). I have a clear call stack (below) which is showing that the ANR is a block on a monitor when trying to apply the styles to my UI elements, loading the resource specifically. Does anyone have any ideas of how this could theoretically be caused? We do use a lot of threads so my first thing to check was that we weren't trying to update the UI from a thread without Synchronize or Queue but I can't find any case where we aren't. Any suggestions for what I could look for would be very welcome! Thanks Call stack: (System::Sysutils::WaitForSyncWaitObj(void*, unsigned int)+100) (System::Sysutils::WaitOrSignalObj(void*, void*, unsigned int)+96) (System::TMonitor::Enter(unsigned int)+528) (System::Rtti::TPoolToken::TPoolToken()+120) (System::Rtti::EnsurePoolToken(System::DelphiInterface<System::IInterface>*)::DoCreate(void*)+52) (System::Rtti::EnsurePoolToken(System::DelphiInterface<System::IInterface>*)+32) (System::Rtti::TRttiContext::KeepContext()+104) (System::Classes::BeginGlobalLoading()+20) (Fmx::Controls::TStyleContainer::LoadStyleResource(System::Classes::TStream*)+40) (Fmx::Controls::TStyleContainer::CreateStyleResource(System::UnicodeString)+92) (Fmx::Controls::TStyleContainer::FindStyleResource(System::UnicodeString, bool)+36) (Fmx::Controls::TStyledControl::LookupStyleObject(...)::LookupStyleInObject(void*, Fmx::Types::TFmxObject*, System::UnicodeString)+88) (Fmx::Controls::TStyledControl::LookupStyleObject(...)::LookupStyle(void*, Fmx::Types::TFmxObject*)+84) (Fmx::Controls::TStyledControl::LookupStyleObject(...)+336) (Fmx::Controls::TStyledControl::GetStyleObject(bool)+236) (Fmx::Controls::TStyledControl::GetStyleObject()+28) (Fmx::Controls::TStyledControl::ApplyStyleLookup()+124) (Fmx::Controls::Presentation::TPresentedControl::ApplyStyleLookup()+52) (Fmx::Controls::TStyledControl::PrepareForPaint()+32) (Fmx::Controls::TControl::PrepareForPaint()+656) (Fmx::Forms::TCustomForm::PrepareForPaint()+504) (Fmx::Forms::TCustomForm::PaintRects(System::Types::TRectF const*, int)+76) (Fmx::Platform::Ui::Android::TFormRender::Render()+124) (Fmx::Platform::Ui::Android::TAndroidWindowHandle::TSurfaceViewListener::surfaceChanged(...)+56) (System::Rtti::Invoke(void*, System::DynamicArray<System::Rtti::TValue>, System::Typinfo::TCallConv, System::Typinfo::TTypeInfo*, bool, bool)+556) (System::Rtti::TRttiInstanceMethodEx::DispatchInvoke(System::Rtti::TValue const&, System::Rtti::TValue const*, int)+1328) (System::Rtti::TRttiMethod::Invoke(System::TObject*, System::Rtti::TValue const*, int)+84) (Androidapi::Jnibridge::dispatchToNative2(...)+692) at com.embarcadero.rtl.ProxyInterface.dispatchToNative2 (Native method)
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Help needed - ANR on Android app UI refresh
Chris Pim replied to Chris Pim's topic in Cross-platform
Sorry for the delay in responding Dalija, I added the KeepContext and the exception disappeared. Thank you for your help đ -
Help needed - ANR on Android app UI refresh
Chris Pim replied to Chris Pim's topic in Cross-platform
Thanks Dalija, that's very interesting solution I hadn't considered. I'll implement this and see what happens. -
Hi everyone, Iâm experimenting with the ability to allow users to change their app icon at runtime in iOS which is officially supported now. I have all the APIs etc to make it work but it requires the alternative icon graphics to be included in the Asset Catalog. The asset catalog is generated by Delphi during build using the Deployment Manager references but I canât see how to include files in the DM which will be pulled into the Asset Catalog so not sure if itâs possible? Has anyone looked into this or managed to get Delphi to do this for additional images aside from the standard icon files? If not Iâll raise a QP request but wanted to check with the community first. Thanks
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D11, Android new App Billing Service
Chris Pim replied to John van de Waeter's topic in Cross-platform
No problem, glad I could help and itâs really good to hear itâs now working for you. Good luck with your app! -
D11, Android new App Billing Service
Chris Pim replied to John van de Waeter's topic in Cross-platform
If youâre getting no errors from the component, then I would check logcat as the Play services may be raising errors which would appear in the device logs. Failing that, I would suggest debugging your app in the IDE and browsing into the iAP sources to see if you can spot where your calls may be being terminated before the Play services are invoked due to something youâve missed in your setup of the store. It doesnât sound like youâre doing anything wrong and if it worked in earlier Delphi versions it should be fine, but without seeing your code for how youâre using the iAP component itâs hard to offer more suggestions. -
D11, Android new App Billing Service
Chris Pim replied to John van de Waeter's topic in Cross-platform
That all looks correct. Are you getting an errors from any of the error callbacks in the iAP component when you QueryProducts?