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Mr. E posted a topic in General HelpRegards, this problems occurs from time to time in getit now I got bitten again. Hopefully someone knows how and where I can tell to Getit that EurekaLog isn't installed so I can reinstall it. This is the little story: I got the EurekaLog Tools (free) v 7.0 installed, today I see the new version 220.127.116.11. and I do this: EurekaLog Tools 7 was installed via Getit Without uninstall the v7 in getit: I install the v18.104.22.168; the process goes without error, and the install remove the previous one, the IDE restarts; (I was expecting that Getit remove the old one and take out from Getit but no). In Getit now I see two versions installed. (annoying), then In Getit I uninstall the v7, it removes in GetIt and from Programs and Features too. Now I don't have the programs installed (but Getit shows as installed). In Getit that shows 22.214.171.124 is installed, when I try to uninstall, I got this error, and I can't reinstall again: This happens with other package, but I don't remember how I "remove it", still get it shows the old version to install, as a reminder that I don't remember Thanks in advance.