C++ builder XE5 reinstallation problem

[BruceV 0]

Hello,  I have been using XE5 for many years, it has outlasted 3 machines. For the last two times I've simply reinstalled successfully, but this 3rd time I've come up against the install limit error, the registration failed. Is there a way that I can reset the active instance count given the situation, I accept that that request may be met with some scepticism. I can't think of any way to objectively demonstrate that there are no other instances in existence.

Edited April 8 by BruceV

[cupwalker 5]

According to my experience with emb you can throw it to trash.

[Lars Fosdal 1732]

4 hours ago, BruceV said:

Is there a way that I can reset the active instance count

Contact EMBT support.

[Remy Lebeau 1263]

Quote

Contact  EMBT support.

IIRC, activation issues are now handled by SALES not SUPPORT.