White screen on iPhoneX

[John van de Waeter 4]

Hi All,

App works great on all iOS and iPhones, except on iPhoneX.

Customer reports only a white screen, and further nothing happens.

Unfortunately I don't have an iPhoneX available to test...

 

Delphi 12.1, Xcode 15.4, Skia enabled, target iPhoneOS 17.5.

 

Anyone any idea?

tia,

John

[Sherlock 659]

iPhone X only supports iOS up to version 16.7.5...or rather the other way around. iOS 17 is not supported by iPhone X.

[John van de Waeter 4]

18 minutes ago, Sherlock said:

iPhone X only supports iOS up to version 16.7.5...or rather the other way around. iOS 17 is not supported by iPhone X.

On my iPhone 6s with iOS 15.8.2 it works great. I'm not using any new stuff that would require iOS 17.2.

Are you saying iPhoneX is more sensitive to the build target?

 

 

[Sherlock 659]

25 minutes ago, John van de Waeter said:

On my iPhone 6s with iOS 15.8.2 it works great. I'm not using any new stuff that would require iOS 17.2.

Are you saying iPhoneX is more sensitive to the build target?

Interesting. I have no iPhone X, I just found this information at Apple and thought it might be an explanation.

[alejandro.sawers 6]

iPhone X with iOS 16.7.8 here, light themed

Delphi 12.1 (with patch 1), Xcode 15.4, Skia enabled, target iPhoneOS 17.5.

Blank FMX apps runs ok

 

 

A possibility is that a specific component in your app fails under this specific configuration. It would be great if you can work closely with your customer to pinpoint the issue, by getting specific details of the device (iOS version, theme, settings) or to offer test build variations through TestFlight.