Registration Limit

[cupboy 0]

Installing onto a new computer I hit this snag. Since I'm not a subscriber they will not fix this problem. Well, that's the reason I'm not a subscriber in the first place. Anyone know of a way around this or am I forever stuck keeping my old computer just for Delphi?

 

Interestingly I had no problems installing and activating Office 2007.

Edited September 9 by cupboy

[FPiette 382]

Which kind of license do you own ?

[cupboy 0]

It's a license for commercial development.

[Brian Evans 105]

Sales is also supposed to be able to do the license bump for those without active support. At least that is what has been said when this has come up in recent years. 

 

Not sure why they don't make it smoother or more explicit - the uncertainty produces anxiety and negative feelings in users. 

[FPiette 382]

48 minutes ago, cupboy said:

It's a license for commercial development.

Then contact your sales representative, preferably the one which sold you the license and explain why you need more licenses.

[cupboy 0]

I did send an email to renewals@idera.com but no response so far.

[Glenn Dufke 17]

55 minutes ago, cupboy said:

I did send an email to renewals@idera.com but no response so far.

That's not the correct place to contact.

Now, when you have an active update subscription - besides always having access to the latest Delphi releases which is important nowadays - getting registration bumps is pretty straight forward and resolved quickly through support.

When your active update subscription is expired, which it is in your case according to your initial post, you would have to contact your reseller (If you got your license through that in your home country) or Embarcadero sales directly to get the license bumped.
They might offer you a renewal or new license depending on your status, but it isn't a requirement, you can decline the offer and just request a license bump.
https://www.embarcadero.com/company/contact-sales

As it is a perpetual license, you can keep continuing using that version.

You can manually check your registration limit yourself if you need to reinstall in the future.
I wrote a guide here: https://docs.code-kungfu.com/books/licensing-and-registration/page/how-to-check-your-registration-limit

Hope it helps.