How to extend CE licence?

[Lars Fosdal 1791]

Embt cannot read your local license data - so if it is mentioned in the email, that is something on their side.

License Manager will only affect which licenses that are present for your local installation.

[zed 14]

License extension is broken at the moment. I have reported the problem to Embarcadero (thanks Cathy Hundley), so it remains to wait while they fix the bug.

 

By the way, exactly the same problem with license extending was a year ago...

[Guest]

you can delete the "license"  folders on c:\ProgramData  (verify hide folders) and Users\...\AppData Local Roaming Embarcadero  and try use new license....

I think that is better download new release!

Edited December 2, 2020 by Guest

[zed 14]

2 minutes ago, emailx45 said:

and try use new license....

And how do you propose to get a new license?

[Guest]

Editing:  ask Embarcadero 

Edited December 2, 2020 by Guest

[Oberon82 1]

16 hours ago, Remy Lebeau said:

Yes, what?  Yes, you answered the question?  Or the answer is yes, you installed a Trial license and not a CE license.

 

Yes, I had installed trial on my machine. I had this issue before "Our records show that you have previously obtained a trial license for this product and version" when i tried to install CE. So i emailed someone (found on some forum, cannot remember which one) about that issue and that issue was resolved. And now i have the same issue. I lost email address whom i wrote to resolve that issue. And maybe someone know whom to write to resolve this issue.

P.S. Sorry about my english, it's not my native language and i use it for reading only.

[Remy Lebeau 1392]

27 minutes ago, Oberon82 said:

Yes, I had installed trial on my machine.

Did you try removing the Trial license before installing the CE license?

[zed 14]

3 hours ago, zed said:

License extension is broken at the moment. I have reported the problem to Embarcadero (thanks Cathy Hundley), so it remains to wait while they fix the bug.

 

By the way, exactly the same problem with license extending was a year ago...

@Oberon82 I have just been informed that the problem has been fixed and you can request the key as usual: https://www.embarcadero.com/products/delphi/starter/free-download/

[Oberon82 1]

2 hours ago, zed said:

@Oberon82 I have just been informed that the problem has been fixed and you can request the key as usual: https://www.embarcadero.com/products/delphi/starter/free-download/

Thank you!

I got the new key.

[Kryvich 165]

I confirm that the problem has been resolved. I got a new key and another 367 days on CE license, though still 10.3.3, not 10.4.

[Remy Lebeau 1392]

1 hour ago, Kryvich said:

though still 10.3.3, not 10.4.

Yes, because a 10.4 CE version has not been released yet.