Cannot login to Quality Central - who to contact?

[A.M. Hoornweg 156]

Hello all,

 

All of a sudden I can't login to Quality Central ( https://quality.embarcadero.com/secure/Dashboard.jspa ) anymore.  And the "contact support" link on that page requires me to be logged in, so that effectively makes support totally unreachable to me. 

 

Can anyone please give me a pointer to the person or team who is responsible for that web site?

 

 

 

 

 

 

[PeterBelow 260]

21 minutes ago, A.M. Hoornweg said:

Hello all,

 

All of a sudden I can't login to Quality Central ( https://quality.embarcadero.com/secure/Dashboard.jspa ) anymore.  And the "contact support" link on that page requires me to be logged in, so that effectively makes support totally unreachable to me. 

 

Can anyone please give me a pointer to the person or team who is responsible for that web site?

 

 

 

 

 

 

Can you get to members.embarcadero.com and log in there with your EDN account?

[Sherlock 685]

How can't you log in? Problem with the captcha?

[A.M. Hoornweg 156]

8 minutes ago, PeterBelow said:

Can you get to members.embarcadero.com and log in there with your EDN account?

YES I can, but it takes a whole minute to respond.

 

[A.M. Hoornweg 156]

9 minutes ago, Sherlock said:

How can't you log in? Problem with the captcha?

The web site responds "Sorry, an error occurred trying to log you in - please try again."  (and I see no captcha).

Edited July 22, 2019 by A.M. Hoornweg

[Sherlock 685]

15 minutes ago, A.M. Hoornweg said:

and I see no captcha)

But you should:

 

 

And btw, I can't log in either...this happens every few months. I blame it on the captcha.

[Cristian Peța 122]

Also no captcha:

[Sherlock 685]

I guess it's just offline, because they are syncing the calls with the internal system.

[Kryvich 178]

Works as for now.

[A.M. Hoornweg 156]

Yes, suddenly works now. No captcha in sight.

[Remy Lebeau 1636]

On 7/22/2019 at 3:49 AM, A.M. Hoornweg said:

All of a sudden I can't login to Quality Central ( https://quality.embarcadero.com/secure/Dashboard.jspa ) anymore. 

Just to nitpick - quality.embarcadero.com is for Quality Portal.  Quality Central (qc.embarcadero.com) is dead.

[A.M. Hoornweg 156]

... And it's down again. Sigh.  The Quality of the Portal needs improving.

Edited July 24, 2019 by A.M. Hoornweg

[Quarks 0]

Just today, i cannot logging in anymore with error "Sorry, an error occurred trying to log you in - please try again".

 

Can anyone confirm the same thing?

[Remy Lebeau 1636]

Works fine for me just now.