New quality portal for bugs is open

[bdw_nz20 11]

I've been waiting for this miracle for a while !

 

I just read an interesting post about it on Dalija's web site for those interested

https://dalijap.blogspot.com/2024/04/delphi-121-new-quality-portal-released.html

[FredS 138]

19 minutes ago, bdw_nz20 said:

I've been waiting for this miracle for a while !

 

I just read an interesting post about it on Dalija's web site for those interested

https://dalijap.blogspot.com/2024/04/delphi-121-new-quality-portal-released.html

 

Nice to have the Request button explained but there isn't anything there..

[Brian Evans 105]

For reporting and viewing your own reports or those specifically shared with you.

 

The old portal's view of existing reports from other users is no longer there. Guessing Jira doesn't allow that in the cloud version without $$$ fees per user. 

[bdw_nz20 11]

Yeah its all a bit of a head scratcher at the mo for me.

I can see quality.embarcadero.com i.e. old reports but yeah very little on new QP site  https://embt.atlassian.net/servicedesk/customer/portals

I can only assume this was the intended result and restricted by the cloud setup maybe

Edited April 5 by bdw_nz20

[Uwe Raabe 2057]

5 hours ago, bdw_nz20 said:

but yeah very little on new QP site

Ways to add the old reports to the new system is still discussed internally. The presence of two disjunct systems is sub-optimal, but better than the state before.

[Rollo62 536]

12 hours ago, Brian Evans said:

For reporting and viewing your own reports or those specifically shared with you.

Do I get this right, no browsing function yet ?

 

Or will this be activated later?

So far, this morning, I could find nothing.

[Lars Fosdal 1792]

See also, 

 

[FredS 138]

5 hours ago, Uwe Raabe said:

Ways to add the old reports to the new system is still discussed internally.

 

I'm certain the original blog post told us that months of planning went into this..

[Uwe Raabe 2057]

31 minutes ago, FredS said:

I'm certain the original blog post told us that months of planning went into this..

That doesn't guarantee that it turns out as feasible.

[Brian Evans 105]

Can see some issues submitted by others now. That makes it at least useable - can check if an issue is already submitted and add comments etc before spending time to create a new issue with a good description and steps to reproduce. 

[Chief 0]

I registered using the same email, but can't browse requests, empty.

Edited April 5 by Chief

[Lars Fosdal 1792]

Read this very thread and find out why.

[DelphiUdIT 176]

@Chief

 

I had the same issue, but if you go inside in one post, automatically you will be added to enabled group.

 

Go there for example (taken form another post): https://embt.atlassian.net/servicedesk/customer/portal/1/RSS-441

Bye

Edited April 5 by DelphiUdIT

[Chief 0]

13 minutes ago, DelphiUdIT said:

@Chief

 

I had the same issue, but if you go inside in one post, automatically you will be added to enabled group.

 

Go there for example (taken form another post): https://embt.atlassian.net/servicedesk/customer/portal/1/RSS-441

Bye

 

It seems, the only way is to create a ticket, which I would not do just to get access.
I'm sure, they will fix access groups at some point.

[Brian Evans 105]

I did not create an issue. Account was created yesterday and today I followed a link to an issue as mentioned by DelphiUdIT and was able to read it and then see other reports. Not sure where/why the access group was fixed. They might be running a periodic script or doing manual updates.  

[DelphiUdIT 176]

29 minutes ago, Brian Evans said:

They might be running a periodic script or doing manual updates.

Right observation

[bdw_nz20 11]

I can now see the example QP entry on the new system (given above).

 

Has anyone figured out how to get a general search to work for existing reports ?

 

Not being able to find already reported QP's is going to potentially mean lots of duplicates.

 

Be nice if EMB actually put a post out explaining where there QP system is at and present limitations, what they are working on to improve it (or not).

[Lars Fosdal 1792]

13 minutes ago, bdw_nz20 said:

how to get a general search

Click on Requests, select All, enter your search in the search box, upper left.

 

[Remy Lebeau 1393]

Quote

 Be  nice if EMB actually put a post out explaining where there QP system is at and present limitations , what they are working on to improve it (or not).

https://blogs.embarcadero.com/the-new-quality-portal-is-live-here-are-the-details/

[bdw_nz20 11]

5 hours ago, Remy Lebeau said:

https://blogs.embarcadero.com/the-new-quality-portal-is-live-here-are-the-details/

Thanks Remy, hadn't spotted that one

[bdw_nz20 11]

11 hours ago, Lars Fosdal said:

Click on Requests, select All, enter your search in the search box, upper left.

 

Thanks lars as well, I'm sure I tried that originally.....maybe not enough coffee !

[Lars Fosdal 1792]

@bdw_nz20 Unfortunately, the search is quite rudimentary, compared to the full Jira UI.

[bdw_nz20 11]

Just now, Lars Fosdal said:

@bdw_nz20 Unfortunately, the search is quite rudimentary, compared to the full Jira UI.

Yes I hope it improves with time, just nice to have a means to report issues as its been far too long without.

 

I quite liked the graphs the old QP has as well to see issues trending up and how many are close etc...that was more a quick glance to see overall whats happening but had no functional use though

[Anders Melander 1782]

1 hour ago, Lars Fosdal said:

the search is quite rudimentary, compared to the full Jira UI

The ability to at least filter on Components would be nice so one can focus on areas of interest.

 

I don't know if that is possible though...

https://jira.atlassian.com/browse/JSDCLOUD-1106

https://jira.atlassian.com/browse/JSDCLOUD-4384

https://jira.atlassian.com/browse/JSDCLOUD-4356

Knowing Atlassian, If it isn't possible then it'll stay that way.

[Lars Fosdal 1792]

Yeah, they are not exactly known for responsiveness.