bdw_nz20 11 Posted April 4 I've been waiting for this miracle for a while ! I just read an interesting post about it on Dalija's web site for those interested https://dalijap.blogspot.com/2024/04/delphi-121-new-quality-portal-released.html 1 Share this post Link to post
FredS 138 Posted April 4 19 minutes ago, bdw_nz20 said: I've been waiting for this miracle for a while ! I just read an interesting post about it on Dalija's web site for those interested https://dalijap.blogspot.com/2024/04/delphi-121-new-quality-portal-released.html Nice to have the Request button explained but there isn't anything there.. Share this post Link to post
Brian Evans 105 Posted April 5 For reporting and viewing your own reports or those specifically shared with you. The old portal's view of existing reports from other users is no longer there. Guessing Jira doesn't allow that in the cloud version without $$$ fees per user. Share this post Link to post
bdw_nz20 11 Posted April 5 (edited) Yeah its all a bit of a head scratcher at the mo for me. I can see quality.embarcadero.com i.e. old reports but yeah very little on new QP site https://embt.atlassian.net/servicedesk/customer/portals I can only assume this was the intended result and restricted by the cloud setup maybe Edited April 5 by bdw_nz20 Share this post Link to post
Uwe Raabe 2058 Posted April 5 5 hours ago, bdw_nz20 said: but yeah very little on new QP site Ways to add the old reports to the new system is still discussed internally. The presence of two disjunct systems is sub-optimal, but better than the state before. Share this post Link to post
Rollo62 538 Posted April 5 12 hours ago, Brian Evans said: For reporting and viewing your own reports or those specifically shared with you. Do I get this right, no browsing function yet ? Or will this be activated later? So far, this morning, I could find nothing. Share this post Link to post
FredS 138 Posted April 5 5 hours ago, Uwe Raabe said: Ways to add the old reports to the new system is still discussed internally. I'm certain the original blog post told us that months of planning went into this.. Share this post Link to post
Uwe Raabe 2058 Posted April 5 31 minutes ago, FredS said: I'm certain the original blog post told us that months of planning went into this.. That doesn't guarantee that it turns out as feasible. 1 Share this post Link to post
Brian Evans 105 Posted April 5 Can see some issues submitted by others now. That makes it at least useable - can check if an issue is already submitted and add comments etc before spending time to create a new issue with a good description and steps to reproduce. Share this post Link to post
Chief 0 Posted April 5 (edited) I registered using the same email, but can't browse requests, empty. Edited April 5 by Chief Share this post Link to post
DelphiUdIT 178 Posted April 5 (edited) @Chief I had the same issue, but if you go inside in one post, automatically you will be added to enabled group. Go there for example (taken form another post): https://embt.atlassian.net/servicedesk/customer/portal/1/RSS-441 Bye Edited April 5 by DelphiUdIT Share this post Link to post
Chief 0 Posted April 5 13 minutes ago, DelphiUdIT said: @Chief I had the same issue, but if you go inside in one post, automatically you will be added to enabled group. Go there for example (taken form another post): https://embt.atlassian.net/servicedesk/customer/portal/1/RSS-441 Bye It seems, the only way is to create a ticket, which I would not do just to get access. I'm sure, they will fix access groups at some point. Share this post Link to post
Brian Evans 105 Posted April 5 I did not create an issue. Account was created yesterday and today I followed a link to an issue as mentioned by DelphiUdIT and was able to read it and then see other reports. Not sure where/why the access group was fixed. They might be running a periodic script or doing manual updates. 1 Share this post Link to post
DelphiUdIT 178 Posted April 5 29 minutes ago, Brian Evans said: They might be running a periodic script or doing manual updates. Right observation Share this post Link to post
bdw_nz20 11 Posted April 7 I can now see the example QP entry on the new system (given above). Has anyone figured out how to get a general search to work for existing reports ? Not being able to find already reported QP's is going to potentially mean lots of duplicates. Be nice if EMB actually put a post out explaining where there QP system is at and present limitations, what they are working on to improve it (or not). Share this post Link to post
Lars Fosdal 1792 Posted April 7 13 minutes ago, bdw_nz20 said: how to get a general search Click on Requests, select All, enter your search in the search box, upper left. 1 Share this post Link to post
Remy Lebeau 1402 Posted April 8 Quote Be nice if EMB actually put a post out explaining where there QP system is at and present limitations , what they are working on to improve it (or not). https://blogs.embarcadero.com/the-new-quality-portal-is-live-here-are-the-details/ 1 Share this post Link to post
bdw_nz20 11 Posted April 8 5 hours ago, Remy Lebeau said: https://blogs.embarcadero.com/the-new-quality-portal-is-live-here-are-the-details/ Thanks Remy, hadn't spotted that one Share this post Link to post
bdw_nz20 11 Posted April 8 11 hours ago, Lars Fosdal said: Click on Requests, select All, enter your search in the search box, upper left. Thanks lars as well, I'm sure I tried that originally.....maybe not enough coffee ! 1 Share this post Link to post
Lars Fosdal 1792 Posted April 8 @bdw_nz20 Unfortunately, the search is quite rudimentary, compared to the full Jira UI. Share this post Link to post
bdw_nz20 11 Posted April 8 Just now, Lars Fosdal said: @bdw_nz20 Unfortunately, the search is quite rudimentary, compared to the full Jira UI. Yes I hope it improves with time, just nice to have a means to report issues as its been far too long without. I quite liked the graphs the old QP has as well to see issues trending up and how many are close etc...that was more a quick glance to see overall whats happening but had no functional use though Share this post Link to post
Anders Melander 1794 Posted April 8 1 hour ago, Lars Fosdal said: the search is quite rudimentary, compared to the full Jira UI The ability to at least filter on Components would be nice so one can focus on areas of interest. I don't know if that is possible though... https://jira.atlassian.com/browse/JSDCLOUD-1106 https://jira.atlassian.com/browse/JSDCLOUD-4384 https://jira.atlassian.com/browse/JSDCLOUD-4356 Knowing Atlassian, If it isn't possible then it'll stay that way. Share this post Link to post
Lars Fosdal 1792 Posted April 8 Yeah, they are not exactly known for responsiveness. Share this post Link to post