I am sure that everyone here has everything in duplicate, so when something dies they can replace it in an instance with minimal interruptions, especially if it dies over the weekend during the huge cold spell. Stuff happens, no matter how small or big the company is. Do I need to remind you that on one instance Facebook folks had to literally break into their server room because they got locked out of it.
I am not going to defend the lack of official communication, this is something that needs to change, but this is also not something that people on lower hierarchy levels (meaning the ones that blog and communicate with us) can do on their own.