FYI - Several Embarcadero services are currently unavailable

[PeterPanettone 157]

2 hours ago, Gordon Kenyon said:

docwiki.embarcadero.com

https://docwiki.embarcadero.com/RADStudio/Athens/en/ did work for me on Sunday:

 

 

Currently, I'm getting a 504 Gateway Time-out from docwiki.embarcadero.com

Edited January 31 by PeterPanettone

[Vincent Parrett 750]

50 minutes ago, PeterPanettone said:

Is there a graphical structure diagram of the relationship between Embarcadero, Idera, and any other involved companies, including administration/ownership staff?

https://www.ideracorp.com/brands
 

No idea about the ownership structure

[PeterPanettone 157]

7 minutes ago, Vincent Parrett said:

No idea about the ownership structure

Shouldn't each company in the US have a kind of organigram showing their financial and administrative structure? Isn't there a regulation for this?

[Vincent Parrett 750]

2 minutes ago, PeterPanettone said:

Shouldn't each company in the US have a kind of organigram showing their financial and administrative structure? Isn't there a regulation for this?

No idea, I'm not from there.

[DelphiUdIT 176]

5 hours ago, Gordon Kenyon said:

embarcadero.com is just a shell front page at the minute - none of the important links work like my downloads, my customer portal  etc. and docwiki.embarcadero.com returns a 504 Gateway Time-out

For me all the sites are working, except getit ...

4 hours ago, Gordon Kenyon said:

This forum and support https://idera.my.salesforce-sites.com/CG/ seem to be the only sites that are currently functioning.

I don't think is a good idea to insert your credentials here, until they are official announced like partners of Idera.

[Brandon Staggs 278]

6 hours ago, PeterPanettone said:

Shouldn't each company in the US have a kind of organigram showing their financial and administrative structure?

It's not like they are hiding it:

 

https://www.ideracorp.com/

 

https://www.ideracorp.com/legal/Embarcadero

 

But anyway, Idera is not a publicly traded company, so there's no reason they have to open their books to us.

Edited January 31 by Brandon Staggs

[Cristian Peța 103]

DELETED: some misunderstanding about subscription....

Edited January 31 by Cristian Peța

[Lars Fosdal 1792]

Let's not dive to deeply into the mudhole that is corporate practices.

 

All we know, is that

• Something went south
• Cleanup takes time
• Practices can only improve
• It is outside our control
• We are short on patience

[Darian Miller 361]

3 hours ago, Lars Fosdal said:

Cleanup takes time

 

All true, and we're all probably used to a blip here and there ... perhaps even an overnight, or full day of downtime.   But when was the last time you experienced a two week+ downtime for a technical product? 

 

Their outage blog post has 13,000+ views and it hasn't been updated since the 25th.   There has been another post on the 27th about Quality Portal being moved (1500 views) but what in the world is going on with GetIt?  

 

It's got to be rough on @Ian Barker as he probably gets to hear very loud complaints from around the world and he hasn't been given the target date to see GetIt back online otherwise he would have shared it by now.   Meanwhile, he's giving live webinars and trying to stay positive.  Kuddos to Ian.

[Gordon Kenyon 0]

8 hours ago, DelphiUdIT said:

For me all the sites are working, except getit ...

 

 

I don't think is a good idea to insert your credentials here, until they are official announced like partners of Idera.

They may have been working when you posted - just as they were not working when I posted. 

 

And right now? 

https://my.embarcadero.com/ is not currently working 

 

 

 

 

 

 

[DelphiUdIT 176]

20 minutes ago, Gordon Kenyon said:

They may have been working when you posted - just as they were not working when I posted. 

 

And right now? 

https://my.embarcadero.com/ is not currently working

For me is working now, but like you told their services are not stable.

Edited January 31 by DelphiUdIT

[Sherlock 663]

So...this seems to be just about the right time to create a new thread. Anyone looking for GetIt alternatives...please look here:

Anything else concerning the unavailable Embarcadero services continues right here.

[ŁukaszDe 38]

Do you know how can I install FastReport-2023.3 for D12 without GetIt?

 

[Silver Black 23]

20 minutes ago, ŁukaszDe said:

Do you know how can I install FastReport-2023.3 for D12 without GetIt?

 

Install - Articles - Fast Reports (fast-report.com)

[Sherlock 663]

12 minutes ago, ŁukaszDe said:

Do you know how can I install FastReport-2023.3 for D12 without GetIt?

 

For the Embarcadero Edition there seems to be only GetIt as a source, but you may try to contact their support.

[ginnix 2]

It's incredible this is still down.

[ŁukaszDe 38]

On 2/2/2024 at 12:54 PM, Sherlock said:

For the Embarcadero Edition there seems to be only GetIt as a source, but you may try to contact their support.

Thanks, they send me a link to the installer.

[Thijs van Dien 9]

So now the DocWiki has been offline again for several days already? Impressive...

Edited February 4 by Thijs van Dien

[Uwe Raabe 2057]

7 minutes ago, Thijs van Dien said:

And now the DocWiki is offline again too. Impressive...

While things are being worked on it is somewhat expected that parts are going offline from time to time. Let's take it as a sign of people being busy getting everything in place again.

[Vandrovnik 214]

53 minutes ago, Uwe Raabe said:

While things are being worked on it is somewhat expected that parts are going offline from time to time. Let's take it as a sign of people being busy getting everything in place again.

I just wouldn't expect them to work on it for more than 3 weeks...

[Uwe Raabe 2057]

1 minute ago, Vandrovnik said:

I just wouldn't expect them to work on it for more than 3 weeks...

I guess, nobody did - not even themselves.

[Silver Black 23]

4 hours ago, Vandrovnik said:

I just wouldn't expect them to work on it for more than 3 weeks...

Are they working on it? Because I'm not so sure at this point...

[Uwe Raabe 2057]

14 minutes ago, Silver Black said:

Are they working on it?

Definitely!

[Darian Miller 361]

1 hour ago, Silver Black said:

Are they working on it? Because I'm not so sure at this point...

Assumedly so - as DocWiki has been down all day

 

[Darian Miller 361]

DocWiki is back online... but not GetIt  (yet)