Keesver 21 Posted January 15 (edited) I can't login into https://quality.embarcadero.com/login.jsp. Is it my account or something else? Thanks for your feedback Edited January 16 by Lars Fosdal Amended title to reflect impact of outage Share this post Link to post
Remy Lebeau 1330 Posted January 15 Several of Embarcadero's systems have been down since Friday night, including QualityPortal, DocWiki, GetIt, Blogs, etc. Share this post Link to post
FPiette 377 Posted January 15 1 hour ago, Keesver said: I can't login into https://quality.embarcadero.com/login.jsp. Is it my account or something else? Thanks for your feedback Same here. Share this post Link to post
tgbs 10 Posted January 16 It's getting ridiculous now with these servers and software shutdowns 1 Share this post Link to post
Lars Fosdal 1765 Posted January 16 They are painfully aware of it. It is not good for their operational reputation. 1 Share this post Link to post
PhilPlus 4 Posted January 16 The problem is not so much the bug/fault on the site (it happens to everyone) but the time taken to resolve it. Not serious. 3 Share this post Link to post
Lars Fosdal 1765 Posted January 16 18 hours ago, Remy Lebeau said: Several of Embarcadero's systems have been down since Friday night, including QualityPortal, DocWiki, GetIt, Blogs, etc. EMBT knows and they are working on it. No ETA as of now. Share this post Link to post
David Heffernan 2330 Posted January 16 Maybe if they just built the web servers with Delphi and use the Delphi philosophy, they'd work 3 1 5 Share this post Link to post
Fred Ahrens 58 Posted January 16 3 hours ago, PhilPlus said: The problem is not so much the bug/fault on the site (it happens to everyone) but the time taken to resolve it. Not serious. For me it's the lack of communication. Errors happen, but at a certain stage they should start to communicate about the error and give some advice about expected timeframe for fixing the problem, possible workarounds and so on. I really don't care (that much) how long this takes - but it would be nice to get some regular updates about the progress made. We are now in a situation where we have to review our development environment and make it as independent as possible from the availability of Embarcadero servers. In result we have to stop using GetIt, and other services may follow. 5 1 Share this post Link to post
Lars Fosdal 1765 Posted January 16 I agree. It leaves a really bad impression - especially when it happens over and over. 2 Share this post Link to post
Stefan Glienke 1974 Posted January 16 How some other company monitors their package manager. 2 Share this post Link to post
tgbs 10 Posted January 16 The problem is not the monitoring. The problem is that very often it becomes a problem with these services. Is it the fault of the sysadmin or the programmer, but this service drop needs to stop 2 Share this post Link to post
dummzeuch 1456 Posted January 16 1 hour ago, David Heffernan said: Maybe if they just built the web servers with Delphi and use the Delphi philosophy, they'd work They should also ask the oracle. 1 Share this post Link to post
Dalija Prasnikar 1382 Posted January 16 FWIW, you can forget about software jokes, it is piece of hardware that died. Share this post Link to post
Lajos Juhász 270 Posted January 16 8 minutes ago, Dalija Prasnikar said: FWIW, you can forget about software jokes, it is piece of hardware that died. any proof? Share this post Link to post
Brian Evans 100 Posted January 16 Looks like some things are starting to come back online. QA portal working. Registered Products Portal working. Share this post Link to post
Celso Henrique 8 Posted January 16 2 hours ago, Fred Ahrens said: For me it's the lack of communication. Errors happen, but at a certain stage they should start to communicate about the error and give some advice about expected timeframe for fixing the problem, possible workarounds and so on. I really don't care (that much) how long this takes - but it would be nice to get some regular updates about the progress made. We are now in a situation where we have to review our development environment and make it as independent as possible from the availability of Embarcadero servers. In result we have to stop using GetIt, and other services may follow. Hello everyone, What disappoints me is that the individuals responsible for creating and maintaining these services are not juniors. They are experienced professionals who often give lectures on developing excellent software. I've mentioned this before: the Embarcadero team needs to take some time specifically to address these issues. It's tiresome to witness so many flaws coming from professionals who should set an example. As a friend pointed out, mistakes happen, that's normal, but not with such frequency. It's truly disheartening. 2 Share this post Link to post
Vandrovnik 204 Posted January 16 1 hour ago, Dalija Prasnikar said: FWIW, you can forget about software jokes, it is piece of hardware that died. They are able to write "How to create a real xxx App" on Facebook and send it in e-mails, why they are not able to write a short message about this outage? 5 Share this post Link to post
Joseph MItzen 246 Posted January 16 4 hours ago, dummzeuch said: They should also ask the oracle. They did, and Larry Ellison said to try turning the servers off and back on again. 1 Share this post Link to post
Lars Fosdal 1765 Posted January 16 Well, the blogs were affected too... 1 1 Share this post Link to post
Joseph MItzen 246 Posted January 16 3 hours ago, Dalija Prasnikar said: FWIW, you can forget about software jokes, it is piece of hardware that died. If they're not going to have any internal redundancy then they should just move to cloud servers. 1 Share this post Link to post
David Heffernan 2330 Posted January 16 3 hours ago, Dalija Prasnikar said: FWIW, you can forget about software jokes, it is piece of hardware that died. No idea whether or not this is true. However, there's this really recent tech called virtualisation that allows you to be resilient to hardware failures. I definitely think it has a lot of potential for the future. 7 Share this post Link to post
dummzeuch 1456 Posted January 16 44 minutes ago, Lars Fosdal said: Well, the blogs were affected too... OMG! The blogs! They should get the highest priority, not those totally unimportant other services. 😉 Most of the people who blog for Embarcadero have an account right here and on the all important messaging service formerly known as - uh, I forgot the name, something to do with birds or was it mammoths? If they wanted to (and were allowed to), they could find ways to communicate. 2 1 Share this post Link to post
dummzeuch 1456 Posted January 16 39 minutes ago, David Heffernan said: ... recent tech called virtualisation ... That fad will never be of any importance. As well as this other overhyped thingy called "internet". Share this post Link to post